docs: update all documentation and add AI tooling configs

- Rewrite README.md with current architecture, features and stack
- Update docs/API.md with all current endpoints (corporate, BI, client 360)
- Update docs/ARCHITECTURE.md with cache, modular queries, services, ETL
- Update docs/GUIA-USUARIO.md for all roles (admin, corporate, agente)
- Add docs/INDEX.md documentation index
- Add PROJETO.md comprehensive project reference
- Add BI-CCC-Implementation-Guide.md
- Include AI agent configs (.claude, .agents, .gemini, _bmad)
- Add netbird VPN configuration
- Add status report

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
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2026-03-19 13:29:03 -04:00
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# Question 2: Where Does the User First Encounter This?
**Identify the natural starting point for your scenario**
---
## The Question
```
Agent: "Where does your primary target group first come into
contact with this solution?"
```
---
## Why This Matters
The entry point determines:
- Where the scenario starts
- What mental state they're in
- What context you're designing for
**Common entry points:**
- Google search
- ChatGPT recommendation
- App store browsing
- Friend recommendation
- Social media ad
- Direct URL (returning user)
---
## Example: Dog Week
```
Designer: "Google search - they're frustrated with family conflict
over dog care."
```
**Why this matters:**
- They're actively searching (high intent)
- They're frustrated (emotional state)
- They need immediate clarity (landing page critical)
---
## What Agent Captures
```
ENTRY POINT: Google search
CONTEXT: Actively searching for solution
INTENT: High (frustrated, need help now)
IMPLICATION: Landing page must address frustration immediately
```
---
## Next Question
[What's their mental state at this moment?](03-mental-state.md)
---
[← Back to Guide](00-SCENARIO-INIT-GUIDE.md)