docs: update all documentation and add AI tooling configs

- Rewrite README.md with current architecture, features and stack
- Update docs/API.md with all current endpoints (corporate, BI, client 360)
- Update docs/ARCHITECTURE.md with cache, modular queries, services, ETL
- Update docs/GUIA-USUARIO.md for all roles (admin, corporate, agente)
- Add docs/INDEX.md documentation index
- Add PROJETO.md comprehensive project reference
- Add BI-CCC-Implementation-Guide.md
- Include AI agent configs (.claude, .agents, .gemini, _bmad)
- Add netbird VPN configuration
- Add status report

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
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# Question 3: What's Their Mental State at This Moment?
**Understand the emotional context for design decisions**
---
## The Question
```
Agent: "When they find your solution, how are they feeling?
Think about:
- What just happened? (trigger moment)
- What are they hoping for?
- What are they worried about?"
```
---
## Why This Matters
Mental state determines:
- Tone of content
- Complexity of interface
- Type of features needed
- What NOT to do
**Design for the human, not just the task.**
---
## Example: Dog Week
```
Designer: "Just had another fight about who walks the dog.
Tired of nagging. Want a system that works without intervention.
Worried about adding more complexity to family life."
```
**Design implications:**
- Tone: Empathetic, not preachy
- Interface: Simple, not complex
- Features: Automated accountability, not more work
- Avoid: Notifications that feel like nagging
---
## What Agent Captures
```
MENTAL STATE:
- Trigger: Just had family fight
- Feeling: Tired, frustrated
- Hope: System that works without intervention
- Fear: Adding more complexity
DESIGN IMPLICATIONS:
- Keep it simple
- Automate accountability
- Gentle, not pushy
- No nagging-style notifications
```
---
## Next Question
[What's the end goal (mutual success)?](04-mutual-success.md)
---
[← Back to Guide](00-SCENARIO-INIT-GUIDE.md)