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# Substep 3: Reflect & Confirm
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## Task
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Synthesize what you heard into positioning components and get user confirmation before creating final statement.
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## Instructions
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### 1. Synthesize Your Understanding
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Present the positioning components you captured:
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**Format:**
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> "Here's what I'm hearing about your positioning:
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>
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> **Target Customer:** [who you heard]
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> **Their Need:** [problem/opportunity you heard]
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> **Product Category:** [how you'd categorize it]
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> **Key Benefit:** [primary value you heard]
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> **Alternatives:** [what people use instead]
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> **What Makes It Different:** [differentiator you heard]
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>
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> Am I capturing this right? Anything to adjust or clarify?"
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### 2. Handle User Response
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**If user confirms:**
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- → Proceed to Substep 4 (synthesize final statement)
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**If user corrects:**
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- Listen carefully to what they adjust
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- Update your understanding
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- Reflect back the correction: "Got it - so [corrected understanding]"
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- Ask if that's better
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- Once confirmed → Proceed to Substep 4
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**If user says "I don't know" or seems uncertain:**
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- Help them think through it: "Let's think about [component] - based on what you told me about [context], what would make sense?"
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- Guide them to clarity, don't force a template answer
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### 3. Document What Was Misunderstood
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**For design log `07-positioning.md`:**
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In the Reflection Checkpoint section, record:
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- Your synthesis (what you presented)
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- Whether user confirmed or corrected
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- **If corrected:** What you got wrong and what the actual answer was
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**This creates a learning record for improving agent understanding quality.**
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---
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## Example
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**Agent:** "Here's what I'm hearing about Källa Fordonservice's positioning:
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**Target Customer:** Summer tourists and year-round locals in northern Öland who need vehicle service
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**Their Need:** Quick, reliable help when vehicle breaks down - often uncertain if a garage can handle their specific vehicle type
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**Product Category:** Full-spectrum auto service garage
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**Key Benefit:** Peace of mind - comprehensive service for any vehicle type (lawnmowers to tour buses) from a trusted, certified provider
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**Alternatives:** Garages in Borgholm, calling around to multiple shops
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**What Makes It Different:** Only comprehensive option in northern Öland, handles ALL vehicle types, 20+ years experience, AutoExperten certified
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Am I capturing this right?"
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**User:** "Yeah, that's it. I'd say the main customers are actually more the locals year-round, but summer tourists are more visible because they're stressed."
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**Agent:** "Got it - so year-round locals are primary, summer tourists are a distinct seasonal segment. Both matter, but locals are the core?"
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**User:** "Exactly."
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**Agent:** [Updates understanding, proceeds to Substep 4]
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**Design Log Update (`dialog/07-positioning.md`):**
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```markdown
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### Reflection Checkpoint
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**Agent Synthesis:**
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Target: Summer tourists + locals (tourist-focused)
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Need: Quick help for vehicle breakdowns, uncertainty about service
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Category: Full-spectrum garage
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Benefit: Peace of mind for any vehicle type
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Alternatives: Borgholm garages
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Differentiator: Only comprehensive northern Öland option, all vehicles, certified
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**User Response:** Corrected
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**What Was Misunderstood:**
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- Agent emphasized tourists over locals
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- Actual: Locals are primary customer base, tourists are seasonal (but visible/stressed)
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```
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---
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## Next
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Once user confirms understanding, load and execute: `04-synthesize-document.md`
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