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+---
+epic: 16
+story: 16.2
+title: "In-App Feedback"
+status: draft
+---
+
+## Epic 16 — Analytics, Feedback & Iteration
+**Goal:** Learn from usage to improve CalcPad while respecting user privacy.
+
+### Story 16.2: In-App Feedback
+
+As a CalcPad user,
+I want to send feedback directly from within the app,
+So that I can report issues or suggest improvements without leaving CalcPad.
+
+**Acceptance Criteria:**
+
+**Given** the user wants to send feedback
+**When** they navigate to Help > Send Feedback
+**Then** a feedback dialog opens with a text field for a description
+
+**Given** the feedback dialog is open
+**When** the user types a description
+**Then** an optional "Attach Screenshot" button is available
+**And** clicking it captures a screenshot of the current CalcPad window (not the full screen)
+**And** the screenshot preview is shown in the dialog so the user can review it before sending
+
+**Given** the feedback dialog is open
+**When** the user reviews the submission
+**Then** anonymized system information is pre-filled and visible: OS version, CalcPad version, and platform (macOS/Windows/web)
+**And** no PII such as name or email is included unless the user voluntarily adds it to the description
+**And** sheet contents are never included in the feedback payload
+
+**Given** the user clicks "Send"
+**When** the feedback is submitted
+**Then** a confirmation message is displayed: "Thank you -- your feedback has been sent"
+**And** the feedback is delivered to the team's feedback collection system (e.g., a backend endpoint that routes to a project tracker)
+**And** if the device is offline, the feedback is queued and sent when connectivity is restored