# User Feedback Protocol **CRITICAL: Never implement feedback without first classifying it and stating when it should be addressed.** ## Feedback Types | Type | What It Is | When to Address | |------|------------|-----------------| | **Bug/Issue** | Something broken, error, not working | Now — fix immediately, iterate until resolved | | **Quick Adjustment** | Small tweak, change X to Y | Now — implement immediately | | **Addition** | New requirement that fits current dialog | Later step — add to plan | | **Change Request** | Outside current dialog scope | Future session — document in Change Requests | ## The 2-Minute Rule (GTD) **If a fix takes less than 2 minutes, do it immediately.** From David Allen's "Getting Things Done": planning overhead should not exceed task complexity. | Situation | Action | |-----------|--------| | Missing condition check | Fix now, log as sub-step | | Wrong variable name | Fix now, log as sub-step | | Needs new component | Add to plan | | Architectural change | Add to plan | **Pattern:** Do the fix → Log as sub-step (e.g., 20a-1) → Continue main task ## Response Flow When user reports something: 1. **CLASSIFY** — What type of feedback is this? 2. **TIMING** — When should it be addressed? 3. **DOCUMENT** — For bugs, add to plan BEFORE fixing 4. **CONFIRM** — For additions and change requests, confirm before proceeding 5. **EXECUTE** — Implement or document as appropriate ### Bug/Issue (Document First, Then Fix) **User says:** "This is broken" / "Error occurred" / "Not working" **Agent response:** ``` This is a bug — [brief description]. Let's call it 10A and let me add it to the plan, then fix it. ``` Required sequence: 1. Identify — Understand and describe the bug 2. Document — Add to dialog plan as sub-step (e.g., 21a, 21b) 3. Execute — Fix and iterate until resolved 4. Log — Record resolution in progress log If user reports multiple issues: list each separately, add ALL to plan first, then fix one by one. ### Quick Adjustment (Fix Now) **User says:** "Change X to Y" / "Make this button go here" **Agent response:** "Quick adjustment — I'll implement this now." Then implement. ### Addition (Add to Plan) **User says:** "We should also add X" **Agent response:** "This is an addition that fits the current dialog. I'll add it to Step {N}. Confirm?" ### Change Request (Document for Later) **User says:** "We need a settings page" **Agent response:** ``` This is outside the current dialog scope. It doesn't block {feature name}. I'll add it to Change Requests for a future session. Confirm? ``` **WAIT for user confirmation.** If user says "do it now" → treat as quick adjustment. ### Anti-Pattern **NEVER** immediately implement without classifying. **ALWAYS** classify, state timing, then confirm or act. The extra seconds to classify and confirm build trust and ensure alignment.