docs: update all documentation and add AI tooling configs

- Rewrite README.md with current architecture, features and stack
- Update docs/API.md with all current endpoints (corporate, BI, client 360)
- Update docs/ARCHITECTURE.md with cache, modular queries, services, ETL
- Update docs/GUIA-USUARIO.md for all roles (admin, corporate, agente)
- Add docs/INDEX.md documentation index
- Add PROJETO.md comprehensive project reference
- Add BI-CCC-Implementation-Guide.md
- Include AI agent configs (.claude, .agents, .gemini, _bmad)
- Add netbird VPN configuration
- Add status report

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

_bmad/wds/workflows/1-project-brief/data/positioning-explore.md

@@ -0,0 +1,112 @@
+# Substep 2: Explore Positioning
+
+## Task
+
+Listen for signals and ask follow-ups until you capture all positioning components.
+
+## Positioning Components (Fill These In)
+
+- **Target Customer:** Who is this for?
+- **Need/Opportunity:** What problem or opportunity?
+- **Category:** What type of product is this? (helps set expectations)
+- **Key Benefit:** What's the primary value?
+- **Alternatives:** What do people use instead?
+- **Differentiator:** What makes this different/better?
+
+**Note:** You don't need to ask about these in order. Follow the natural flow of conversation.
+
+## Conversational Follow-Up Patterns
+
+Reference: `src/data/agent-guides/saga/conversational-followups.md`
+
+### If They Mention TARGET CUSTOMERS
+
+**Signals:** "For busy parents...", "Enterprise teams...", "Small businesses..."
+
+**Follow-ups:**
+- "What's typical for them? Walk me through their situation"
+- "Why them specifically - what makes them the right fit?"
+- "How do you know they have this problem?"
+
+### If They Mention a PROBLEM or NEED
+
+**Signals:** "People struggle with...", "Current solutions don't...", "They need..."
+
+**Follow-ups:**
+- "How do they handle this today?"
+- "What happens when this goes wrong?"
+- "Why hasn't this been solved already?"
+
+### If They Mention ALTERNATIVES
+
+**Signals:** "Unlike X...", "Better than...", "People currently use..."
+
+**Follow-ups:**
+- "What do people use today - what are the real alternatives?"
+- "Why would someone stick with [alternative] instead of using yours?"
+- "What can [alternative] do that you can't?"
+
+### If They Mention DIFFERENTIATION
+
+**Signals:** "We're the only...", "Our unique...", "Unlike others, we..."
+
+**Follow-ups:**
+- "Why does that matter to users?"
+- "How long will that remain unique?"
+- "Is that a real advantage or just a feature?"
+
+### If They're VAGUE
+
+**Examples:** "It's better...", "More convenient...", "Professional..."
+
+**Follow-ups:**
+- "Better how? Give me a specific example"
+- "What does 'professional' look like to your users?"
+- "Convenient compared to what?"
+
+## Know When to Stop
+
+You're ready when you can answer ALL of these:
+
+- ✅ **Who:** Who is the primary target customer?
+- ✅ **Need:** What problem/opportunity drives them?
+- ✅ **Category:** What type of solution is this?
+- ✅ **Benefit:** What's the key value they get?
+- ✅ **Alternatives:** What do people use instead?
+- ✅ **Differentiator:** What makes this better/different?
+
+**Don't over-explore.** 10-15 minutes usually enough.
+
+---
+
+## Example
+
+**User:** "We get tons of calls asking if we do X type of vehicle. We do EVERYTHING - lawnmowers to tour buses."
+
+**Agent:** "So showing that range is important. Who typically needs that kind of breadth - locals year-round, or summer tourists?"
+
+**User:** "Both, but summer tourists are stressed - car broke down, need help NOW, don't know if we can help their motorhome or whatever. They call everyone."
+
+**Agent:** "What do they use if not you? Like, what are the alternatives in summer?"
+
+**User:** "Garages in Borgholm maybe, but we're the main option in northern Öland. During summer we're basically it."
+
+**Agent:** "And the benefit for them is...getting help fast? Knowing you can handle their vehicle type?"
+
+**User:** "Yeah - peace of mind. We're certified, been here 20+ years, we'll figure it out."
+
+**Agent thinks - Components Captured:**
+- ✅ **Who:** Summer tourists + year-round locals (focus on tourists)
+- ✅ **Need:** Vehicle breakdown, need immediate expert help, uncertainty about service availability
+- ✅ **Category:** Auto service garage (broad spectrum)
+- ✅ **Benefit:** Peace of mind - fast, reliable service for any vehicle type
+- ✅ **Alternatives:** Garages in Borgholm, calling around to multiple shops
+- ✅ **Differentiator:** Only comprehensive option in northern Öland, handles all vehicle types (lawnmowers→tour buses), 20+ years, AutoExperten certified
+
+**Ready for reflection.**
+
+---
+
+## Next
+
+Once all components captured, load and execute: `03-reflect-confirm.md`