- Rewrite README.md with current architecture, features and stack - Update docs/API.md with all current endpoints (corporate, BI, client 360) - Update docs/ARCHITECTURE.md with cache, modular queries, services, ETL - Update docs/GUIA-USUARIO.md for all roles (admin, corporate, agente) - Add docs/INDEX.md documentation index - Add PROJETO.md comprehensive project reference - Add BI-CCC-Implementation-Guide.md - Include AI agent configs (.claude, .agents, .gemini, _bmad) - Add netbird VPN configuration - Add status report Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
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Question 3: What's Their Mental State at This Moment?
Understand the emotional context for design decisions
The Question
Agent: "When they find your solution, how are they feeling?
Think about:
- What just happened? (trigger moment)
- What are they hoping for?
- What are they worried about?"
Why This Matters
Mental state determines:
- Tone of content
- Complexity of interface
- Type of features needed
- What NOT to do
Design for the human, not just the task.
Example: Dog Week
Designer: "Just had another fight about who walks the dog.
Tired of nagging. Want a system that works without intervention.
Worried about adding more complexity to family life."
Design implications:
- Tone: Empathetic, not preachy
- Interface: Simple, not complex
- Features: Automated accountability, not more work
- Avoid: Notifications that feel like nagging
What Agent Captures
MENTAL STATE:
- Trigger: Just had family fight
- Feeling: Tired, frustrated
- Hope: System that works without intervention
- Fear: Adding more complexity
DESIGN IMPLICATIONS:
- Keep it simple
- Automate accountability
- Gentle, not pushy
- No nagging-style notifications
Next Question
What's the end goal (mutual success)?