Files
Cassel 647cbec54f docs: update all documentation and add AI tooling configs
- Rewrite README.md with current architecture, features and stack
- Update docs/API.md with all current endpoints (corporate, BI, client 360)
- Update docs/ARCHITECTURE.md with cache, modular queries, services, ETL
- Update docs/GUIA-USUARIO.md for all roles (admin, corporate, agente)
- Add docs/INDEX.md documentation index
- Add PROJETO.md comprehensive project reference
- Add BI-CCC-Implementation-Guide.md
- Include AI agent configs (.claude, .agents, .gemini, _bmad)
- Add netbird VPN configuration
- Add status report

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-19 13:29:03 -04:00

2.8 KiB

User Feedback Protocol

CRITICAL: Never implement feedback without first classifying it and stating when it should be addressed.

Feedback Types

Type What It Is When to Address
Bug/Issue Something broken, error, not working Now — fix immediately, iterate until resolved
Quick Adjustment Small tweak, change X to Y Now — implement immediately
Addition New requirement that fits current dialog Later step — add to plan
Change Request Outside current dialog scope Future session — document in Change Requests

The 2-Minute Rule (GTD)

If a fix takes less than 2 minutes, do it immediately.

From David Allen's "Getting Things Done": planning overhead should not exceed task complexity.

Situation Action
Missing condition check Fix now, log as sub-step
Wrong variable name Fix now, log as sub-step
Needs new component Add to plan
Architectural change Add to plan

Pattern: Do the fix → Log as sub-step (e.g., 20a-1) → Continue main task

Response Flow

When user reports something:

  1. CLASSIFY — What type of feedback is this?
  2. TIMING — When should it be addressed?
  3. DOCUMENT — For bugs, add to plan BEFORE fixing
  4. CONFIRM — For additions and change requests, confirm before proceeding
  5. EXECUTE — Implement or document as appropriate

Bug/Issue (Document First, Then Fix)

User says: "This is broken" / "Error occurred" / "Not working"

Agent response:

This is a bug — [brief description].
Let's call it 10A and let me add it to the plan, then fix it.

Required sequence:

  1. Identify — Understand and describe the bug
  2. Document — Add to dialog plan as sub-step (e.g., 21a, 21b)
  3. Execute — Fix and iterate until resolved
  4. Log — Record resolution in progress log

If user reports multiple issues: list each separately, add ALL to plan first, then fix one by one.

Quick Adjustment (Fix Now)

User says: "Change X to Y" / "Make this button go here"

Agent response: "Quick adjustment — I'll implement this now." Then implement.

Addition (Add to Plan)

User says: "We should also add X"

Agent response: "This is an addition that fits the current dialog. I'll add it to Step {N}. Confirm?"

Change Request (Document for Later)

User says: "We need a settings page"

Agent response:

This is outside the current dialog scope.
It doesn't block {feature name}.
I'll add it to Change Requests for a future session. Confirm?

WAIT for user confirmation. If user says "do it now" → treat as quick adjustment.

Anti-Pattern

NEVER immediately implement without classifying. ALWAYS classify, state timing, then confirm or act.

The extra seconds to classify and confirm build trust and ensure alignment.